Cookie Policy
Learn about how Cafe Rio uses cookies to enhance your experience on our website and provide better food service.
1. Introduction
This Cookie Policy explains how Cafe Rio ("we," "our," or "us") uses cookies and similar technologies on our website rios-cafe.digital (the "Website"). By continuing to use our Website, you consent to the use of cookies as described in this policy.
This Cookie Policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information. Our commitment to protecting your privacy extends to our transparent approach to cookie usage.
As a food service business, we use cookies to enhance your online ordering experience, remember your preferences, analyze website performance, and provide personalized content related to our menu and services.
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our Website. They contain information that is transferred to your device's hard drive and allow our Website to recognize your device and remember certain information about your visit.
Cookies work by storing data about your interactions with our Website, such as pages visited, time spent on pages, and preferences selected. This information helps us provide a more personalized and efficient experience during your visits.
Types of Cookies by Duration:
- Session Cookies: These temporary cookies are deleted when you close your browser. They help maintain your session while browsing our Website, such as keeping items in your cart during the ordering process.
- Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They remember your preferences and settings for future visits, making your experience more convenient.
Types of Cookies by Origin:
- First-Party Cookies: These are cookies set by Cafe Rio directly and are used to provide core functionality and analyze how you interact with our Website.
- Third-Party Cookies: These are cookies set by external services we use, such as Google Analytics for website analytics or Facebook for advertising purposes.
3. Why We Use Cookies
We use cookies for several important reasons that enhance your experience with Cafe Rio:
Essential Website Functionality
Cookies enable basic website functions such as page navigation, access to secure areas, and maintaining your shopping cart during online ordering. Without these cookies, many of our Website's features would not work properly.
Performance Improvement
We use cookies to monitor website performance, identify slow-loading pages, and optimize our site's speed and reliability. This ensures you have the best possible experience when browsing our menu or placing orders.
User Experience Personalization
Cookies help us remember your preferences, such as your preferred restaurant location, dietary restrictions, and favorite menu items. This personalization makes your visits more efficient and tailored to your needs.
Analytics and Statistics
We use analytical cookies to understand how visitors interact with our Website, which pages are most popular, and how customers navigate through our menu. This information helps us improve our service and website design.
Marketing and Advertising
Marketing cookies help us deliver relevant advertisements about our food, promotions, and new menu items. They also help us measure the effectiveness of our advertising campaigns and provide you with more personalized marketing content.
4. Types of Cookies We Use
Below is a detailed breakdown of the specific cookies used on our Website, organized by category:
4.1 Strictly Necessary Cookies
These cookies are essential for the Website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Cafe Rio | Maintains user session and cart contents | Session | Browser session |
| cookieConsent | Cafe Rio | Stores cookie consent preferences | Persistent | 1 year |
| csrf_token | Cafe Rio | Security token for form submissions | Session | Browser session |
| user_location | Cafe Rio | Remembers selected restaurant location | Persistent | 30 days |
4.2 Performance/Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us know which pages are most popular and see how visitors move around the site.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique users | Persistent | 24 hours |
| _gat_gtag_UA_* | Google Analytics | Throttles request rate | Persistent | 1 minute |
| _ga_* | Google Analytics 4 | Collects website usage statistics | Persistent | 2 years |
4.3 Functionality Cookies
These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| user_preferences | Cafe Rio | Stores user interface preferences | Persistent | 1 year |
| menu_favorites | Cafe Rio | Remembers favorited menu items | Persistent | 6 months |
| dietary_prefs | Cafe Rio | Stores dietary restriction preferences | Persistent | 1 year |
| order_history | Cafe Rio | Quick access to previous orders | Persistent | 3 months |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Tracks visitors for advertising purposes | Persistent | 3 months | |
| fr | Enables ad delivery and retargeting | Persistent | 3 months | |
| IDE | Google DoubleClick | Serves targeted advertisements | Persistent | 1 year |
| test_cookie | Google DoubleClick | Tests if browser accepts cookies | Session | 15 minutes |
5. Third-Party Cookies
We work with trusted third-party services that may place their own cookies on your device. These partners help us provide better service and analyze our Website's performance:
Google Analytics
We use Google Analytics to understand how visitors use our Website. Google Analytics cookies collect information about your visit anonymously and provide us with reports about Website activity.
For more information about Google Analytics cookies, visit: Google Analytics Cookie Usage
Facebook Pixel
We use Facebook Pixel to track conversions from Facebook ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on our Website.
Learn more about Facebook cookies: Facebook Cookie Policy
Google Ads
Google Ads cookies help us measure the performance of our advertising campaigns and show you relevant ads across Google's network.
More information: Google Ads Privacy Policy
6. Cookie Duration
The length of time cookies remain on your device depends on their type and purpose:
Session Cookies
These cookies are temporary and are automatically deleted when you close your browser. They typically include:
- Shopping cart contents
- Form data during order process
- Security tokens
- Temporary preferences
Persistent Cookies
These cookies remain on your device for specific periods:
| Duration | Cookie Types | Examples |
|---|---|---|
| 1 minute | Rate limiting | Google Analytics throttling |
| 24 hours | Daily analytics | Google Analytics user identification |
| 30 days | Location preferences | Selected restaurant location |
| 3 months | Order history, Marketing | Recent orders, Facebook Pixel |
| 1 year | User preferences | Cookie consent, dietary preferences |
| 2 years | Analytics tracking | Google Analytics user tracking |
7. How to Manage Cookies
You have several options for managing cookies on our Website. You can control cookies through your browser settings, opt-out links, or our cookie consent tool.
7.1 Browser Settings
All modern browsers allow you to control cookie settings. Below are instructions for the most popular browsers:
Google Chrome
- Click the three-dot menu in the top-right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
- To manage specific sites, click "See all site data and permissions"
Mozilla Firefox
- Click the hamburger menu (three lines) in the top-right
- Select "Settings" or "Preferences"
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," choose your preferences
- Click "Manage Data" to see and delete specific cookies
- Use "Custom" protection level for granular control
Safari (macOS)
- Click "Safari" in the menu bar
- Select "Preferences"
- Click the "Privacy" tab
- Choose your cookie and website data options
- Click "Manage Website Data" to view and remove specific cookies
- Use "Prevent cross-site tracking" for enhanced privacy
Microsoft Edge
- Click the three-dot menu in the top-right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Select "Cookies and site data"
- Choose "Block all cookies" or customize your settings
- Use "See all cookies and site data" to manage specific sites
7.2 Opt-Out Links
You can also opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Ads: Facebook Ad Preferences
- Google Ads: Google Ads Settings
- Industry Opt-out: Digital Advertising Alliance Opt-out
7.3 Our Cookie Consent Tool
When you first visit our Website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject all non-essential cookies
- Customize your cookie preferences by category
- Change your preferences at any time by clicking the cookie settings in our footer
Important Notice
If you disable cookies, some features of our Website may not function properly. This could affect your ability to place orders online, save preferences, or receive personalized content.
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may impact your experience on our Website. Here's what might be affected:
Limited Functionality
- Online Ordering: Your shopping cart may not retain items between pages
- User Authentication: You may need to log in repeatedly
- Form Data: Information entered in forms may be lost during navigation
- Security Features: Some security measures may not function properly
Reduced Personalization
- Location preferences will not be remembered
- Menu favorites and dietary restrictions will not be saved
- Previous order history will not be accessible
- Language and display preferences will reset each visit
Performance Issues
- Pages may load more slowly
- Repeated requests for the same information
- Increased bandwidth usage
- Less efficient website performance
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) setting that sends a signal to websites requesting not to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.
Our Website does not currently respond to Do Not Track signals. However, you can control tracking through:
- Our cookie consent tool
- Browser cookie settings
- Third-party opt-out tools
- Privacy-focused browser extensions
We are monitoring industry developments regarding DNT signals and may implement support for these signals in the future.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we will:
- Update the "Last Updated" date at the bottom of this policy
- Post the revised policy on our Website
- Notify you of significant changes through email or Website banners
- Provide notice before changes take effect when required by law
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our Website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
We aim to respond to all cookie-related inquiries within 48 hours during business days. For urgent matters, please call us directly.
12. More Information
For additional information about cookies and online privacy, you may find these resources helpful:
- All About Cookies - Comprehensive guide to cookies and privacy
- Cookiepedia - Database of cookie information
- UK ICO Cookies Guide - Official guidance on cookies
- FTC Privacy Toolkit - Business privacy guidance
Browser Help Pages
Last Updated: January 15, 2026
Effective Date: January 15, 2026